COVID 19: Ograniczenia dostaw do FBA

17 marca 202 po południu Amazon EU wysłał poniższe informację do wszystkich sprzedawców na Amazon na rynkach EU sprzedających w modelu FBA (Fulfillment By Amazon) oraz Vendor

Amazon Seller

Od chwili wysłania tej wiadomości dostawy do wszystkich centrum Amazon FBA dla sprzedawców Amazon zostały wstrzymane do 5 kwietnia. Wyjątkiem są firmy dostarczające produkty medyczne, żywność, środki czystości i tym podobne.

Zablokowana została systemowa możliwość generowania przesyłek FBA i dokumentów dostaw. Obostrzenia obowiązują wszystkie rynki EU (DE, UK, FR, IT i ES) i nie ma również możliwości realizowania wysyłek do magazynów w PL i CZ.

Zamówienia w drodze zostaną przyjęte na magazynu. Zwroty produktów realizowane są normalnie, aczkolwiek z opóźnieniem.

Amazon Vendor

Dostawcy Amazon pracujący w modelu VENDOR, czyli sprzedający produkty do Amazon otrzymali wiadomość informującą o ograniczeniach w ilości zamówień również do 5 kwietnia.

Poniżej kopia obu wiadomości:

Widomosć dla sprzedwców Seller FBA

Dear Seller,We are closely monitoring the developments of COVID-19 and its impact on our customers, selling partners and employees.

We are seeing increased online shopping, and as a result some products such as household staples and medical supplies are out of stock. With this in mind, we are temporarily prioritising household staples, medical supplies and other high-demand products coming into our fulfilment centres so that we can more quickly receive, restock and deliver these products to customers.

For products other than these, we have temporarily disabled shipment creation. We are taking a similar approach with retail vendors.

This will be in effect today through April 5, 2020, and we will let you know once we resume regular operations. Shipments created before today will be received at fulfilment centres.You can learn more about this on this Help page. Please note that Selling Partner Support does not have further guidance.We understand this is a change to your business, and we did not take this decision lightly.

We appreciate your understanding as we prioritise the above products for our customers.Thank you for your patience, and for participating in FBA.Sincerely,The Fulfilment by Amazon team

Widomosć dla sprzedawców VENDOR

Hello from Amazon,

We are closely monitoring the developments of COVID-19 and its impact on our customers, selling partners, and employees.

We are seeing increased online shopping, and as a result products such as household staples and medical supplies are out of stock. With this in mind, we are temporarily prioritising household staples, medical supplies, and other high demand products coming into our fulfilment centres so that we can more quickly receive, restock and deliver these products to customers.

Beginning today you will see:

Reduced Purchase Orders: We have temporarily paused ordering for products that are not household staples, medical supplies, or other high demand products.

Extended delivery windows for existing purchase orders: We have extended the shipment/delivery windows for some existing purchase orders to give you more time to fulfil the order. Please ship your products toward the end of the extended window.

This will be in effect today through April 5, 2020, and we will let you know once we resume regular operations.

We understand this is a change to your business, and we did not take this decision lightly.

We appreciate your understanding as we prioritise the above products for our customers.

Thank you for your patience,

Amazon