FRIS Training at Go2Market - Two days about communication and teamwork

On 21-22 May, our entire team met in Wrocław for a two-day training session on FRIS communication. We work remotely on a daily basis, so this trip was a great opportunity for us to step away from online meetings, status updates, and messaging apps.

The training was conducted by Anna Harmacińska, a business trainer, mentor, and coach, and Aleksandra Wojciechowska, co-founder and trainer at Flow & Results.

Flow & Results works with leaders and teams to improve cooperation, communication, and achieve sustainable results. During our meeting, the starting point was FRIS – a Polish methodology that reveals natural ways of thinking and taking action.

Why do we need FRIS?

In everyday work, it is often evident that everyone approaches tasks a little differently. One person wants to see data and concrete details first. Another needs to understand the context and the impact of decisions on people. Someone else quickly comes up with new ideas. Another person wants to organise the process step by step.

Each of these approaches can be helpful in work. The problem arises when we start to take them too personally or project our own meanings onto them.

FRIS helps to define this better. It shows four perspectives: Facts, Relations, Ideas, and Structures. This makes it easier to understand why someone starts with numbers, another with conversation, someone with searching for new solutions, and another with a plan and order.

It is very simple, but it changes a lot in practice. Instead of assuming that someone is "overcomplicating", "analysing for too long", or "running forward too fast", you can quickly see what that person needs to do their part of the job well.

How does this translate into our daily routine?

At Go2Market, we work on projects that combine strategy, operations, marketing, content, compliance, data, and client relations. In one subject area, several different perspectives often meet. Sometimes a quick decision needs to be made, other times it is better to pause for analysis, and in yet another situation, a fresh idea or a calm conclusion to a process is needed.

That is why, during the training, we discussed very specific situations from our work. We talked about how we divide tasks, how we make decisions, what speeds us up and what can block us, and how to communicate our needs in a project so that the other party truly understands.

There was no theory for the sake of theory. It was more of a practical look at how to work together more efficiently and with greater understanding.

There was also time for integration

An important part of the trip was the time spent together between workshop activities. With remote work, we do not have such moments on a daily basis. We see each other in meetings, discuss projects, but a shared coffee, dinner, or a chat without an agenda is something else entirely.

In Wrocław, we had space for just that.

It was a good time to get to know the people we usually meet mostly online. This later translates into our daily work – making it easier to reach out, ask questions, and understand someone's reaction.

What stays with us after the training?

The most important thing for us is that differences within a team can really help, provided we know how to use them. One person will watch the facts. Another will catch how a decision affects people. Someone will find a new solution. Another will structure the whole process so that it can be delivered.

FRIS has given us a common language for such conversations. We will use it in planning our work, dividing tasks, and in everyday project communication.

Because good cooperation does not just happen by itself. Every now and then, you need to pause, look at it closely, and improve it where things are not working.